Director of Digital Innovation, East of England Ambulance Service NHS Trust

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EEAST is made up of exceptional people delivering outstanding care, every hour of every day. Whether it’s on the frontline or behind the scenes, no two days are ever the same and every role helps save lives.

A rewarding and fast-paced environment

Working at EEAST gives you the chance to support your community, provide life-saving care and help people through their darkest moments. It’s a busy, dynamic environment that brings fresh challenges every day.

Working in the east of England

Our Trust provides emergency and non-emergency care to patients in the east of England covering the six counties of Essex, Hertfordshire, Bedfordshire, Suffolk, Norfolk and Cambridgeshire.

You get to work in one of the most diverse areas of the country; the bustling capital city is on our doorstep and the bracing North Sea envelopes our shores to the east.

We've got historical cathedral towns and cities, brand new communities, rural broadlands and some of the busiest arteries of road and rail networks, including the M25, A14, M1, M11 and A12, and railway lines from London Liverpool Street out to Cambridge, Norwich, Peterborough, Colchester and Southend.

Wherever you go in the east of England there is always something to see and do; but if travelling around the UK and beyond is a must for you as well, the Luton, Stansted, Norwich and Southend airports couldn't make it more easier to stay in touch with loved ones or send you on a deserved holiday or short break.

Dear Candidate
Thank you for your interest in joining the East of England Ambulance Service NHS Trust (EEAST). Having been recently appointed as Chief Executive, I am delighted that you are considering the opportunity to join us at this pivotal time in our journey, with the newly created role of Director of Digital Innovation (DDI) being crucial to our development.
Operating across Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk, and Cambridgeshire, EEAST serves a diverse and growing population of approximately 6.2 million. Our dedicated team of over 5,000 staff and 1,000 volunteers work tirelessly to deliver high-quality, compassionate care. We have a clear set ambition that we collectively work towards:
- To be an exceptional place to work, volunteer, and learn.
- To provide outstanding quality of care and performance.
- To achieve excellence in collaboration and innovation as system partners.
- To maintain environmental and financial sustainability.
To realise this vision, we are seeking a forward thinking, inclusive, and inspiring leader to join our executive team as DDI. This role is crucial to driving EEAST's evolution into a digital and data-enabled ambulance service that meets the needs of the modern era while responsibly harnessing emerging technologies, including artificial intelligence.
The DDI will lead the development and execution of a comprehensive digital, data, and technology delivery plan, as part of our sustainability strategy. This role requires an empathetic, outcome focused leader, who can reshape organisational culture, enhance operational effectiveness, and build digital innovation capabilities. You will collaborate closely with stakeholders across the health and care ecosystem to foster integration, improve patient outcomes, and enhance our organisational resilience.
We are focused on several key priorities, including:
- Driving cultural change towards continual improvement, innovation, and digital-first thinking.
- Leading digital and data delivery to enhance frontline operations and patient care.
- Building strategic partnerships to innovate and collaborate effectively across health and care systems.
This is a rare opportunity to make a lasting impact within a dynamic and evolving ambulance service that impacts the lives of many people every day. We are genuinely open to the sector experience you bring, and if you are a compassionate, strategic leader with a passion for digital innovation and the ambition to shape our future, we invite you to apply.
I look forward to meeting you and learning how you can contribute to our mission of delivering exceptional care and innovation.
Yours sincerely
Neill Moloney
Chief Executive Officer, East of England Ambulance Service NHS Trust
Please click here to view the Job Description
Please click here to view the Candidate Information Pack
Please click here to view the Recruitment Brochure
All applications must include:
• A full curriculum vitae/resume
• Quoting the relevant role reference number: A040454
• A covering letter highlighting the aspects of the job description and EEAST that particularly attract you to the post (Microsoft Word document)
• Contact details for three referees, these will not be contacted without your permission. (References should validate a minimum period of six years employment)
• A completed Equal Opportunities Monitoring Form (which you will be redirected to once you have submitted your application) *
Right to work checks
If you are successfully shortlisted, our partner, Yoti, will contact you to complete an online right to work check. This is a quick and secure process, ensuring that all necessary legal requirements are met before proceeding further in the recruitment process.
Monitoring
One of Alumni Global’s and EEAST’s objectives is to ensure that its workforce is reflective of the local community and therefore we actively encourage applications from under-represented groups. So that we can successfully achieve these aims, while it is not mandatory we would encourage every applicant to complete the “Equal Opportunities Monitoring form” so that we can measure the effectiveness of our efforts. The Recruiting Manager does not have access to the Monitoring Information Sections of the application form at any stage of the process and the information provided will be kept entirely confidential.
For a confidential discussion on this role please contact:
Thomas Patterson, Managing Director or Michael Earnshaw, Director of Researcher, on +44 7719 055 971.
Candidate adjustment
If you require any reasonable adjustments to be made as part of the recruitment process please can you advise us so that we can ensure this is accommodated.
Closing date: 12 noon on 24th March 2025
Stakeholder Event: 24th April 2025
Final Interviews: 28th April 2025
Please ensure you have made a note of the final interview date(s). We recommend that you bookmark this microsite, as any potential updates regarding the role will be posted online.