Strategic Business Development & Client Solutions Director, Intrum

Intrum is in a pivotal phase, strengthening performance and accelerating the transformation of its global servicing business. We are now seeking a Strategic Business Development & Client Solutions Director.

We are looking for a high-calibre strategy professional with a proven track record from management consulting, strong commercial acumen and the ability to drive execution across multiple markets.

Please email us your application and attach your CV by clicking on the apply button below.

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This position offers a unique opportunity to operate at the core of a European market leader, driving strategic initiatives, shaping client offerings and ensuring disciplined execution across more than 20 countries.

Intrum is Europe’s leading credit management services provider, listed on Nasdaq Stockholm and operating across 20 markets. The company works across the entire credit management value chain, from credit information and invoicing to AI-powered collections and debt purchasing. Over the past year, Intrum has started a transformation journey and is now fully focused on stability, profitability and long-term sustainable growth. The transformation includes strengthening governance, increasing performance discipline and accelerating digitalisation of client offerings across Europe. This role plays a central part in that journey.

Areas of responsibility

Identify and drive strategic business development initiatives across Global Servicing.
Lead long-term and rolling strategic planning processes, including simulations and financial target setting.
Assess market potential and define growth priorities across countries and client segments.
Evaluate and shape new products and standardized client solutions.
Strengthen commercial performance frameworks.
Act as project leader and strategic sparring partner to the Head of Servicing.
Lead cross-border strategic projects end-to-end, ensuring disciplined delivery and measurable results.
Prepare Board and GMT presentations, decision material and executive communication.
Align markets around best practice, structure and performance orientation, and translate strategy into implementation.

Background and experience

Master’s degree in Business, Engineering or equivalent from a leading university.
5+ years work experience, including experience from strategy consultancy firm.
Strong project management experience in growth strategy, commercial due diligence, pricing, market opportunity analysis and business plan implementation.
Experience from service-related industries; background from financial services is meriting but not required.
Demonstrated ability to manage senior stakeholders and operate in complex, multi-country environments.
Advanced skills in Excel and PowerPoint, with strong analytical and presentation capabilities.
Fluency in English.
Formal leadership experience is meriting.

Personal profile

Structured and analytical with strong problem-solving capability.
Commercially minded with genuine interest in business performance and client value creation.
Confident presenting to senior executives and boards.
Able to align and influence stakeholders across countries and cultures.
Hands-on and execution-oriented, comfortable moving from strategy to implementation.
Entrepreneurial, low prestige and motivated by impact and measurable results.

About the employment
This is a full-time permanent position based at Intrum’s Global Headquarters on Riddargatan in central Stockholm.

Please email us your application and attach your CV by clicking on the apply button below.

Apply